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Introduction
At Perotto, we take privacy seriously and are committed to safeguarding it. This policy outlines when and why we collect personal information, how we use it, the conditions under which it may be disclosed, and the measures we take to keep it secure. It also details when and how we may disclose information about loan applicants or borrowers, whether they are individuals or corporate entities.
Perotto consists of several individual companies. Perotto is a trading name of Glide Property Finance Limited and its associated companies—please refer to the end of this Privacy Policy for a list of these companies. Whenever you engage with us regarding a loan application or any subsequent loan agreement, the controller of your personal information will be the company handling the application and (if applicable) the one that agrees to provide the loan, or any company to which the loan agreement is transferred by the original lender. A ‘controller’ is an organisation that determines why and how an individual’s personal information is processed. Unless stated otherwise, references to ‘we,’ ‘our,’ or ‘us’ within this Privacy Policy pertain to the company acting as the controller of your personal information. You will be informed if the controller is a company other than Glide Property Finance Limited.
If our customer is a corporate entity, we may collect personal information about a director, a beneficial owner, or any individual providing a guarantee or other security. Each reference to ‘you’ in this policy pertains to the individual whose personal information we collect—whether directly from you, from our customer (if not you), from a broker or solicitor, or from third parties such as employers, other lenders, or credit reference agencies.
Information We Collect About You
We gather personal information at different stages of our relationship with you or the corporate customer of which you are a director or beneficial owner. This may happen when you or the corporate customer apply for a loan, when we enter into an agreement, during the course of providing our services, or when you contact us or respond to our requests for information.
Personal Information You (or Your Broker or Solicitor) Provide to Us:
The personal details we may collect include:
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Essential cookies are essential for the running of our websites. Without the use of these cookies parts of our websites would not function, these are typically used within contact forms or the secure login section of our site.
We use Analytical Cookies to monitor the usage of our website. These cookies provide us with information that helps us provide a better service / product to our customer, they also identify any areas that may need maintenance.
We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information.
You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use allows you to see cookies and control their use. You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience. There are different levels of control too. You are able to prevent just third party cookies being deployed, effectively opting out of behavioural advertising, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies.
Further to configuring your browser to control the use of cookies, there are also other ways that you can opt out of online behavioural advertising. The "Your Online Choices" page provided by the Internet Advertising Bureau (IAB), provides an easy way to opt out of behavioural advertising from each (or all) of the networks represented by the IAB.
More information about cookies can be found at the following websites:
If you have any questions about the use of cookies on our websites, please email: hello@askPerotto.co.uk
How We Use Your Information
In accordance with applicable data protection laws, we rely on the following legal bases for processing your personal information:
To assess and process your application or fulfil the terms of a loan agreement, we use your information to:
o Verify your identity.
o Evaluate your application and carry out underwriting checks.
o Provide services under the loan agreement, including issuing funds, managing your account, updating you on its status, handling complaints, and informing you of any changes to this Privacy Policy.
o Locate and contact you if necessary, including for debt recovery purposes.
We may use your information where necessary to protect our business interests or those of a third party, including to:
o Assess loan applications and associated lending risks.
o Obtain and analyse information from credit reference agencies.
o Confirm your identity and prevent fraud or money laundering.
o Establish, exercise, or defend legal claims.
o Manage and audit our business, including statistical analysis and accounting.
o Improve and personalise your customer experience by analysing behaviour patterns and contacting you for feedback (we may use a market research company to assist with this).
o Conduct statistical analysis to assist in credit and account management decisions.
o Recover outstanding debts, repossess property, or trace your whereabouts.
o Monitor communications between us to detect and prevent crime, ensure the security of our systems and procedures, and maintain quality control and training standards.
o Safeguard your personal information against loss, damage, theft, or unauthorised access.
If a third party is providing funding for your loan or for a borrower where you are a director, beneficial owner, proposed guarantor, or security provider, they will receive certain details about you (see ‘Use by Third Parties’ below). They will process this information under their legitimate interest in assessing lending risks to protect their business.
If you are the borrower, any person providing security for your loan (along with their legal advisers) will receive all relevant information about you. This is to ensure they obtain independent legal advice and understand the implications of providing security for the loan.
We are legally required to use your personal information in certain situations, including to:
o Verify your identity to meet anti-money laundering and other regulatory requirements.
o Comply with laws relating to vulnerable individuals, which may involve processing special categories of personal data.
Where you have provided consent for specific uses of your information—such as receiving direct marketing from us or third parties—you can withdraw this consent at any time by following the unsubscribe instructions in our communications or by contacting us (see ‘Contacting Us’ below).
If we, or a fraud prevention agency, determine that you pose a risk of fraud or money laundering, we may decline to offer you a loan. Additionally, fraud prevention agencies will retain a record of this risk, which could affect your ability to obtain financial services, credit, or employment in the future
Use by Credit Reference and Fraud Prevention Agencies
If you are applying for a loan—whether as an individual or as a director or beneficial owner of a corporate entity—or if you are providing a guarantee or other security for a loan, Perotto will carry out credit and identity checks with one or more credit reference agencies (CRAs). Additionally, we may conduct periodic searches as part of managing your account under any loan facility agreement.
To facilitate this, we will share your personal information with CRAs, who will provide us with details about you and any individuals with whom they have recorded a financial link. This may include your financial history, current financial situation, public information (such as electoral register data), and fraud prevention insights.
We use this information to:
Throughout your relationship with us as an individual borrower, we will continue to exchange information with CRAs. We will also notify them when your accounts are settled. Should you borrow and fail to make full and timely repayments, CRAs will record the outstanding debt, which may then be shared with other organisations.
Each time we conduct a credit search, the CRAs will place a search footprint on your credit file, which may be visible to other lenders, businesses, or organisations.
For joint applications, or where you inform us of a spouse or financial associate, we will link your records together. You should discuss this with the relevant party before submitting an application, as CRAs will also establish a financial link between you. These connections will remain on both parties' records and may impact future credit checks unless a successful disassociation request is made with the CRAs.
For further details on CRAs, their role in fraud prevention, the data they hold, how they use and share personal information, their data retention policies, and your rights regarding their use of your data, please refer to:
Before entering into a loan agreement—whether with you personally, a corporate entity you represent, or in cases where you are offering a guarantee or security—we conduct checks to prevent fraud, money laundering, and to verify your identity. These checks involve processing your information. If Perotto or a fraud prevention agency identifies a risk of fraud or money laundering, we may decline to proceed with the loan or any further lending. Fraud prevention agencies will retain records of such risks, which could impact your ability to obtain financial services, credit, or employment in the future.
For information on the credit reference and fraud prevention agencies we use and share data with, you can call us on 03301 332233. You have a legal right to request this information.
Disclosure to Third Parties and Use by Third Parties
Where We Store Your Information & Transfers Outside the UK
Your information is stored on secure servers within the United Kingdom. However, some of the third parties listed above may be based outside the UK or may transfer your data internationally. Certain countries may not have the same level of data protection as the UK. In such cases, we or the fraud prevention agencies involved will ensure that contractual safeguards are in place to maintain an appropriate level of data security, unless the data is transferred to a jurisdiction that is officially recognised as having adequate protection under UK regulations.
Retention of Your Information
If your loan application is declined or does not proceed, we will retain your information for 12 months, or as long as required to handle any related queries or comply with legal obligations.
If your application is accepted and a loan agreement is established, we will retain your information for six years from the date the agreement ends, or longer if necessary to resolve any queries or comply with legal requirements.
Credit reference agencies will store information about your loan account for six years after the account is closed. Further details on this can be found in the section Use by Credit Reference and Fraud Prevention Agencies.
Fraud prevention agencies may store your information for varying durations. If you are identified as posing a risk of fraud or money laundering, your information may be retained for up to six years.
Perotto may keep your information for a shorter or longer period under the following circumstances:
Your Rights
Under data protection laws, you have several rights regarding your personal information. When you make a request to exercise these rights, we may ask for verification details to confirm your identity and help locate your information. We will respond without delay, and within one month at the latest, unless additional time (up to two further months) is needed due to the complexity or volume of requests.
If you wish to exercise any of these rights, please contact us using the details in the Contacting Us section below.
Your rights include:
Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in regulations or our data practices. If necessary, we may notify you of any updates via email or post.
Contacting Us
If you have any questions about this Privacy Policy, how we handle your personal information, or if you wish to exercise any of your rights, you can contact us using the following details:
03301 332233
G4 10 Whittle Road, Wimborne, BH21 7RU
List of associated companies:
Perotto Limited (company number 14030064)
Perotto PF1 Limited (company number 15032795)
Perotto PF2 Limited (company number 15662124)
Perotto PF3 Limited (company number 15675790)
Perotto Capital Partners Limited (company number 15042473)
Introducer Terms and Conditions
By completing this agreement and returning by email, or by printing, completing, signing and returning by post, you confirm that you have read and understood the terms and conditions below and agree to be bound by these terms and conditions.
You confirm that you are happy for us to contact you via email and telephone (including voicemail).
You agree that telephone conversations and other communications between us or third parties may be recorded and/or monitored to assist in improving customer and collections services.
Full details of how we hold, process and manage personal information are explained within our privacy statement on our website.
DEFINITIONS AND INTERPRETATION
“Applicable Law” means, in respect of any obligation and to the extent applicable to the relevant obligation, any statute, regulation, ordinance
or subordinate legislation which is in force for the time being and to which a Party is subject;
“Applicant” means any individual(s) referred to PEROTTO by YOU in respect of a loan Application through PEROTTO in accordance with the terms of this Agreement;
“Application” means an Application made to PEROTTO in respect of a Sales Product;
“CCA” means the Consumer Credit Act 1974, and where applicable, any Regulations made under the Consumer Credit Act 1974;
“Completion” means the making of a loan or mortgage in respect of a Sales Product to an Applicant that has been referred to PEROTTO by YOU;
“Confidential Information” means all confidential information disclosed (whether in writing, orally or by another means whether directly or
indirectly) by either Party (the “Disclosing Party”) to the other Party (the “Receiving Party”) whether before or after the date of this Agreement
including, but not limited to, information relating to the Disclosing Party’s products, operations, processes, plans or intentions, product
information, know-how, trade secrets, market opportunities and business affairs;
“Data Protection Legislation” means all legislation and regulations relating to the protection of Personal Data including (without limitation) the
Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, the EU Data Protection Directive, the
Regulation of Investigatory Powers Act 2000, the Data Protection (Processing of Sensitive Personal Data) Order 2000 and all other industry
guidelines (whether statutory or non-statutory) or Codes of Practice issued by the Information Commissioner relating to the processing of
personal data or privacy or any amendments and re-enactments thereof;
“Data Subject” shall have the meaning given to it by the Data Protection Act 1998;
“Force Majeure Event” means any event which affects the performance by a Party of its obligations under this Agreement and arises directly
from an act of God, local Government or Government, war, fire, flood, earthquake or storm, acts of terrorism, explosion, civil war or civil
commotion;
“FCA” means the Financial Conduct Authority;
“FSMA” means the Financial Services and Markets Act 2000;
“ICOB” means the Insurance Conduct of Business Sourcebook in the FCA handbook;
“Lender” means any entity that enters into a loan or mortgage in relation to a Sales Product with an Applicant, or that makes the Sales Products available to Applicants;
“MCOB” means the Loans or Mortgages: Conduct of Business Sourcebook in the FCA handbook;
“YOU” means the business principal or such other person as YOU notify to PEROTTO from time to time as its representative in respect of this Agreement;
“OFT” means Office of Fair Trading;
“Party” means a Party to this Agreement;
“PEROTTO Representative” means Liam Keighley or such other person as PEROTTO notifies to YOU
from time to time as its representative in respect of this Agreement;
“RAO” means the Financial Services and Markets Act 2000 (Regulated Activities) Order 2001 (SI 2001/544);
“Referral” means the referral of an Applicant by an approved agent of the intermediary to PEROTTO;
“Regulated Credit Agreement” means a credit agreement falling within Article 60B(3) of the RAO;
“Regulated Credit-related Activity” means any activity in relation to a Regulated Credit Agreement which is identified in the RAO as a regulated activity;
“Regulated Mortgage Contract” means a mortgage contract falling within Article 61(3) of the RAO;
“Regulated Mortgage-related Activity” means any activity in relation to a Regulated Mortgage Contract which is identified in the RAO as a regulated activity;
“Regulator” means any person having regulatory or supervisory authority over the activities of PEROTTO, YOU including but not limited to the FCA, the Association of Finance Brokers, the OFT, the Information Commissioner and the Bank of England or their successors;
“Sales Products” means the products offered by Lenders to Applicants, including, without limitation, consumer and business secured loan products or as notified by PEROTTO to YOU from time to time;
“Staff” means any individual or individuals working directly or indirectly for PEROTTO.
1.1 PEROTTO will:
1.1.1 deliver the Services:
1.1.1.1 with reasonable care and skill and in accordance with best commercial practices and standards in the industry for similar services; and
1.1.1.2 in accordance with Applicable Law;
1.1.2 ensure that no use is made of the terms “information only” or “non-advised” in any communications with an Applicant where recommendations or advice are provided by PEROTTO;
1.1.3 provide to person(s) appointed by YOU such access to records relating to provision of the Services and to premises from which the Services are delivered as YOU reasonable requires to confirm the compliance of PEROTTO with its obligations under this Agreement, subject to a minimum of 14 days’ prior written notice.
2. FEES
2.1 PEROTTO will pay you the relevant FEE by BACS on the day of completion;
3. REGULATORY COMPLIANCE
3.1 YOU shall make all appropriate notifications, and obtain all appropriate licenses, memberships and registrations, as required under Applicable Law including (without limitation) the FCA and CCA, to the extent that such notifications, licences, memberships and registrations are required for the performance of the obligations undertaken by YOU under this Agreement;
3.2 All your staff and sales representatives (whether employed or engaged on a self-employed basis) have the required knowledge and competency, evidenced with appropriate records and that they are made fully conversant with the requirements of these terms and conditions;
3.3 You are working within guidelines issued from any club or network of which you are a member.
4. DATA PROTECTION
4.1 YOU acknowledge that the personal data provided by each prospective customer and used to complete the product application forms is collected on behalf of PEROTTO, the data controller for the purposes of Data Protection Legislation;
4.2 YOU shall comply with all Data Protection Legislation and such compliance shall include, but not be limited to, maintaining a valid and up-to-date registration or notification (where applicable) under Data Protection Legislation;
4.3 YOU acknowledge that PEROTTO shall only undertake processing of Personal Data;
4.3.1 reasonably required in connection with the performance of its obligations under this Agreement.
4.4 If YOU receive a request from a Data Subject for access to personal data or any other request relating to PEROTTO’S obligations, YOU shall;
4.4.1 immediately notify PEROTTO; and
4.4.2 provide full cooperation and assistance to PEROTTO in relation to any such complaint or request;
4.5 Sensitive data held about the introducing broker / business will be treated in the same way as client sensitive data and the same
security measures taken to protect this information.
5. CONFIDENTIALITY AND PUBLICITY
5.1 From time to time during the term of this Agreement, Confidential Information may be given by one party to this Agreement (the “Disclosing Party”) to the other party (the “Receiving Party”);
5.2 The Receiving Party will treat and keep all Confidential Information as secret and confidential and will not, without the Disclosing Party’s written consent, directly or indirectly communicate or disclose (whether in writing or orally or in any other manner) Confidential Information to any other person other than in accordance with the terms of this Agreement; this may include overseas investment partners;
5.3 The Receiving Party will only use the Confidential Information for the sole purpose of complying with its obligations under this Agreement;
5.4 The contents and the existence and the scope of this Agreement are Confidential Information;
5.5 Notwithstanding whether the Receiving Party uses the Confidential Information in accordance with this Agreement or not (including modifying or amending Confidential Information), all Confidential Information shall remain property of the Disclosing Party and its disclosure shall not confer on the Receiving Party any rights of the Disclosing Party (or its agents), including intellectual property rights, over the Confidential Information whatsoever beyond those contained in this Agreement.
6. POST TERMINATION
6.1 PEROTTO shall be entitled to terminate this Agreement immediately upon the occurrence of any of the following events in respect of the other party:
6.1.1 a material breach of this Agreement which, if capable of remedy, is not remedied within a period of 30 days from the date of receipt of a notice from counter-party requiring its remedy;
6.1.2 a meeting is convened, or a petition is presented, or an order is made, or an effective resolution is passed, or notice is given for the winding-up or dissolution (other than for the sole purpose of amalgamation and reconstruction);
6.1.3 an application is made for, or any meeting of the directors or members resolves to make an application for administration order in relation to you or any party gives or files notice of intention to appoint an administration of it or such an administrator is appointed;
6.1.4 failure to maintain the licenses and consents it requires to meet the relevant requirements of any Regulator; or
7. FORCE MAJEURE AND LIABILITY
7.1 Neither party will be liable to the other party for any delay or non- performance of its obligations under this Agreement to the extent it arises from a Force Majeure Event subject to the affected party:
7.1.1 promptly notifying the other party in writing of the cause of the delay or non-performance and the likely duration of the delay or non performance; and
7.1.2 using its best endeavours to limit the effect of the delay or non-performance on the other party.
8. GOVERNING LAW
8.1 This Agreement and any matter arising from or in connection with it shall be governed by and construed in accordance with English law. Each party irrevocably agrees to submit to the exclusive jurisdiction of the English courts over any claim or matter arising from or in connection with this Agreement.